Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

Download Dr. iQ - our practice mobile app

Access Dr. iQ our practice mobile app

Dr. iQ is our practice mobile app. For the fastest, most convenient way to access our GP services,
download the app NOW:

Important Notice For King Cross Surgery Patients

Kings Cross Surgery has relocated from 4 St. Pancras Way, Bloomsbury B St. Pancras Hospital, NW1 0PE to 77 – 83 Chalton Street, NW1 1HY, on 25 July 2022.

The new location is within easy reach of the current Kings Cross Surgery and is approximately 0.6 miles from the current practice site. The relocation will have no effect on the care that you receive, or your current registration, and you will not need to re-register with your GP who will remain the same. For more information please click here.

You’re welcome to our Patient Participation Group!

We really value your feedback in helping us improve our services so we’re inviting registered patients to join our Patient Participation Group. We’d love to hear your thoughts and provide a platform for patients to suggest positive ideas and have an open dialogue with the practice.

Information on what a Patient Participation Group does to help patients and practices can be found here.

Click here to fill in our joiner form and be part of our unique group.

2 Missed Appointments

cqc-ratings
nhs

2 missed appointments

Dear Patient,

You may recall we contacted you previously informing you of an appointment you had missed. According to our records it appears you have missed another appointment.

We understand that on occasions there may be genuine reasons why you are unable to attend an appointment. Please contact us to let us know if there were reasonable grounds for your non-attendance on this occasion. This is the second time we had to contact you within the last 12 months regarding missed appointments. We feel there may be a breakdown in patient-practice relationship if a further appointment is missed. Please take this as your second notification, if you fail to attend for a further appointment we will be considering removing you from our practice list and you will need to find another practice to register with.

Removing a patient from our registered list is always a last resort, but we have to take the matter of wasted appointments seriously as it is a strain on our resources and affects the level of service we are able to give to other patients.

May we take this opportunity to respectfully request again that if something arises meaning you may miss or be late for an appointment in the future, please kindly let us know at least an hour in advance, so your appointment can be given to someone else and a new one can be offered to you if needed.

If you have any queries regarding this matter please do not hesitate to contact the surgery. Again, if you feel this communication has been issued to you in error and there was a specific reason why you were unable to attend or were late then please inform us. Thank you for your co-operation.

Administration

Top