Who we are and how to contact us
These terms refer to using our site, operated by Operose Health (“We” or “us”). We are registered in England and Wales under company number 05057581. Address: Operose Health Rose House, Bell Lane Office Village Bell Lane Little Chalfont Amersham Buckinghamshire HP6 6FA.
By using our site you accept these terms
Patient / Customer Interactive Services via our Websites and App
We use patient / customer interactive services from our websites, which include without limitation email, new bulletins, videos, video and audio consultation services. Where these services are provided, there will be clear information on how to use them, and the roles and responsibilities of each party.
We are under no obligation to oversee, monitor or moderate any patient / customer services that we provide via our website – we explicitly exclude our liability for any loss of damages arising from the use of any interactive services by a user in breaching of our standards as set out.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our site
We may update and change our site from time to time.
We may suspend or withdraw our site
You must keep your account details safe
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by email to email@example.com.
How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You shall ensure that each use of the content bears the following copyright identification: ‘© (year of publication)’ (and the date to be placed in brackets after ‘©’ shall be the date specified for that purpose by Operose Health for the particular Material) and a notice to the effect that such Materials are used under licence from Operose Health.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
Our responsibility for loss or damage suffered by you
The content on our site is provided on the basis that you use such content at your own risk. We make no representations, warranties or guarantees in respect of our site or any content on it. We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Subject to that, we will not be liable to you for any loss or damage whatsoever (whether direct, indirect or consequential), whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, including, without limitation, any loss or damage arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content on our site.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
No linking to our site
Our site must not be framed on any other site, nor may you create a link to any part of our site without the expressed consent of a Director of Operose Health.
Operose Health Marks
You are not permitted to use any Operose Health marks or names without our approval, unless it is part of material you are using as permitted under “How you may use material on our site” (see above).
Which country’s laws apply to any disputes?